Trainee Service Coordinaor — JO-2025-0149

Role Overview:

As an MIS Coordinator, you will play a key role in supporting the Service Head by managing data, streamlining reporting, and coordinating essential service operations. This position offers a strong foundation for growth and learning in a dynamic service environment.

Key Responsibilities:

Maintain and update service data from ERP

Prepare weekly and monthly performance reports

Distribute tools to service engineers and manage calibration schedules

Coordinate weekly reviews with ASMs (Area Service Managers)

Track service complaints and ensure timely closure

Organize service documentation and support

Assist in creating presentations for monthly service reviews

Monitor service KPIs and highlight gaps to the Service Head

Help schedule training sessions for service engineers

Document minutes of internal review meetings

Take on additional responsibilities or projects as assigned over time

Eligibility:

Any graduate

Basic working knowledge of ERP and MS Excel

Strong communication skills and a willingness to learn